Empathy and compassion are important traits to have not only in nursing, but also in a person’s everyday life. Empathy, by definition is “the action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts, and experience of another of either the past or present without having the feelings, thoughts, and experience fully communicated in an objectively explicit manner (empathy, n.d)”, while compassion is “sympathetic consciousness of others’ distress together with a desire to alleviate it (compassion, n.d)”. My person definition of these words are similar to the dictionary definition. To me empathy is being able to truly feel the pain, excitement, or any emotion of another person without making it be about yourself. Compassion is the desire to lessen ones pain and suffering through actions, of kindness and caring. From these definitions, it is easy to see how empathy and compassion go hand and hand, and often can overlap in life and more importantly, in the clinical setting. Over the past six weeks, I have been able to experience empathy and compassion on the floors of New England Rehibition Hospital in Portland and have witnessed the effects it has on a patient. Along with empathy and compassion, I experienced many instances of caring that reminded me of aspects that Jean Watson touched on in her “Core Concepts of Human Caring”. Through these experiences in clinical, I was able to achieve a practical understanding of the human aspect of nursing that cannot be taught or seen in textbooks.
Jean Watson is an American nurse theorist who is well known for her theory of human caring. Watson developed this theory from her own view of nursing and in an effort to bring meaning to the emerging field of nursing (Wagner, 2010, Watson, n.d). In Watsons theory, she expresses ten caritive factors/processes that are present in nursing. A commonality that all these factors share is that they revolve around the aspects of compassion and empathy. Whether you are feeling the patients emotions or have sympathy for them, Watson incorporates this feeling into her works and implements them into the field of nursing. For this paper I chose to focus in on three factors in particular. The caritive factors I will be talking about are, being authentically present when caring for a patient, developing a helping-trusting and authentic relationship, and lastly being present and supportive of expressed feelings. I chose to focus in on these three factors, not because they are more important than the other seven but rather the fact that they evoked the strongest emotional memories. I also feel that when I think about these factors in particular, they remind me of empathy and compassion and the roles they play in achieving the outcomes of these factors. Watson’s theories captured aspects of the nursing field that at the beginning of the semester I could not quite conceptualize. Now as I read through Watson’s works, I am able to put her factors and concepts into practical nursing applications.
On my first day of clinical I was assigned to a patient who was two weeks post ischemic stroke. This patient was nearing their time of discharge and adamantly just wanted to go home. The only evidence of a stroke that remained was slight right side weakness in their right arm. Being the scared, nervous student I was walking into that room, I could tell that they noticed my hesitancy and were made uneasy. In that moment I knew I had to be honest with the patient and let them know that this was my first day and that I did in fact know what I was doing but was just nervous since it was a new experience. This honesty with the patient seemed to calm them enough to allow me to begin getting them ready for the day. I almost feel like in that moment the patient was being the empathetic and compassionate one in our relationship. From that moment forward I felt that we settled into a good student nurse, patient relationship that was a helping-trusting and authentic relationship. We spent a significant amount of time together getting to know more about each other and talk about our lives. They told me about recently losing their spouse and having their children live out of state. I could sense how lonely and isolated my patient was and knew that all they really needed from me on that day was to be there and present for them. We sat for a while just being together and I could tell that they appreciated having someone be there and support them. That day we built a mutual trust that allowed us to help each other grow. They gave me the confidence I needed in the clinical setting to be empathetic and compassionate with my patients. For them I was able to be there at a time of loneliness and was able to just listen to them as they expressed their feelings without expressing judgment or rushing them. My patient even thanked me when it was time for me to go. They said how much they appreciated the time I took to just be with them and be present in the moment.
After that first clinical experience I was much more confident in my role as a student nurse. I felt like I was actually making a difference to the patients by taking the time to get to know them and I started noticing ways in which others could be more compassionate towards some patients. During my time at clinical I got to assist with two straight catherization’s, and the experiences could not have been more different. On my third week of clinical a nurse offered to let me watch how a straight catheterization was done. This was an exciting experience for me, but I knew that for the patient this was not going to be a pleasant experience. Knowing this, I went into the room with the nurse and introduced myself and asked how they were doing to try and ease their nerves. The nurse I was with did not do any of this. They walked in and just began setting up their sterile field without acknowledging the patient. I was shocked by the nurse’s actions and could tell that because the nurse did not talk to them or inform the patient of what was going to happen, the patient became increasingly uneasy. The patient became extremely agitated as the time for the procedure neared. I felt like I had to step up and try and support and be there for the patient. I started talking to them and asking questions to distract them from what was going on. I showed the patient that I was authentically there and present in the moment. After a little more talking and calming them down the nurse was ready to begin. Again, they did not address the patient and began explaining what they were going to do to me rather than the patient. Although I appreciated the lesson on catheterization, the bigger lesson I learned from this experience was how not to act. I learned from this nurse what it looked like to not be empathetic and compassionate when performing a rather invasive and uncomfortable procedure. The way I was able to perform Watson’s caritive factor of being authentically present with a patient, the nurse could have done while preparing their field. By ignoring the patient and never addressing them, the patient became even more agitated and uncomfortable.
The second catheterization I did while at clinical was drastically better than the previous one. For this situation it was me and a fellow classmate preforming the catheterization with the supervision of our clinical instructor. Before we entered the room, I recounted to my classmate the experience I had the first time and together we agreed that we would make the client feel as supported as we could. In this experience I would say we utilized all three of Watson’s factors that I touched on at the beginning of the paper. We walked in introduced ourselves explained what we were going to do and asked if they had any questions or concerns. The patient was unsettled by the fact that we were students and that my classmate had never performed a catheterization before. We did our best to be supportive of the patients feelings and not undermine their fears and anxiety. Through being present and authentic with the patient, we were able to calm them done and reassured them that we were competent and that our clinical instructor would be in to supervise the procedure. Before we started the procedure, the floor nurse came in and after addressing the patient, they informed us that we needed a coudé tip catheter. My classmate and clinical instructor left to get the new catheter and I was left with the patient. Again, the patient became anxious about the procedure and sought reassurance. In the time I was alone with the patient we built a trusting relationship where they asked me if I was going to be there the whole time. They even held onto my hand during the procedure for comfort. After we finished and got them all cleaned up, the patient thanked us and complemented us on our professionalism. This second experience really solidified the importance of being empathetic and compassionate when preforming nursing duties.
Compassion, empathy, and their impact in Watson’s 10 caritive factors, are elements of being a nurse that should be present at all times when preforming care. As nurses we are often dealing with patients when they are in vulnerable positions. By showing empathy and compassion, we are able to improve a patients overall care and experience while in a time of need. Throughout this paper I only touched on how empathy and compassion can be applied to three of Watson’s 10 caritive factors. That being said when looking through all the factors, it is apparent that the main component of Watson’s theory is being empathetic and compassionate. As a student you are taught how to be empathetic and how to be compassionate but learning about it is not the same as implementing these skills. I have always thought that empathy is something that cannot be taught, and even still I believe this. I do think people can learn ways to improve their natural empathy and enhance their showing of empathy, but they never feel it as deeply as others do. My main take away from this paper and from all my clinical experiences is that at the end of the day we are all people and we all feel and experience things in different ways. As a nurse it is your job to make your patient feel comfortable and important when providing care to them. It might take an extra second to show compassion or empathy, but that second can make a huge difference in a patient care.
Reference
Cara, C. (2003). A Pragmatic View of Jean Watson’s Caring Theory, www.humancaring.org (under “continuing education”)
Compassion. (n.d.) In Merriam-Webster’s collegiate dictionary. Retrieved from http://www.merriam-webster.com/dictionary/compassion
Empathy. (n.d.) In Merriam-Webster’s collegiate dictionary. Retrieved from http://www.merriam-webster.com/dictionary/compassion
Wagner , A. L. (2010). Core Concepts of Jean Watson’s Theory of Human Caring/Caring Science. Retrieved November 30, 2019, from https://elearn.une.edu/bbcswebdav/pid-2031804-dt-content-rid-18921604_1/courses/20250-202002-NSG-351-A/20250-202002-NSG-351-A_ImportedContent_20190808045954/FOR SUE WATSON’S THEORY OF CARING CARITAS READING.pdf.
Watson, J. (2008). Nursing: The Philosophy and Science of Caring (rev. ed.), Boulder: University Press of Colorado.
Watson, J. (n.d.). THEORY OF HUMAN CARING. Retrieved December 1, 2019, from https://elearn.une.edu/bbcswebdav/pid-2031805-dt-content-rid-18921605_1/courses/20250-202002-NSG-351-A/20250-202002-NSG-351-A_ImportedContent_20190808045954/FOR SUE 2019 WATSON’S THEORY OF CARING REQUIRED READING.pdf.